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Terms & Conditions

Money Back Guarantee

At TriDerma, we stand behind all of our products 100%. If you are not completely satisfied with any of our items, you may contact us within 30 days of your order and we will either replace, exchange or refund your purchase (less shipping) upon receipt of your returned product.  Sometimes it may be just a matter of using a different product for your skin problem.  

We recognize that everyone is different and we feel that you shouldn’t have to pay for something if it doesn’t work for you. To get started you can either email us at info@triderma.com or call us at 1-800-279-7282. We are happy to help you.

Security and Privacy

TriDerma takes your privacy seriously. We are the sole owner of the information collected on this website and will never give, sell, lease or in anyway make available the information you supply us with to any organization or individual other than TriDerma. We collect personally identifiable information from our users to process your order and to fulfill your customer service needs.

Contact Information

TriDerma’s Customer Service is ready to assist you. Please choose from one of the following options for information about your order, product information, store locations, and answers to your most commonly asked questions. You can contact a Customer Service Representative toll free at (800) 279-7282 or by email at info@triderma.com.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, is the property of Genuine Virgin Aloe and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Genuine Virgin Aloe and protected by U.S. and international copyright laws.

Special Offer Codes

Valid for online orders only, must be used in specific time window provided and entered in Discount Code section in the Shopping Cart.